ラオックス、今や「家電量販店」と報じられなくなった。それでは何と?

ラオックスが「家電量販店」と報じられなくなっていた。
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This picture shows the exterior signage of a Laox home electronics shop in Akihabara in Tokyo on May 12, 2010. AFP PHOTO/Toru YAMANAKA (Photo credit should read TORU YAMANAKA/AFP/Getty Images)
TORU YAMANAKA via Getty Images

ラオックスが「家電量販店」ではなく「免税店大手」と報じられるようになった――ラオックスは8月13日、2015年12月期の連結業績予想を上方修正した。外国人観光客の増加に伴い来店客数が増えたことなどが寄与したものだが、このニュースについて報道各社はラオックスのことを、「家電量販店」ではなく「免税店大手」として報道している。

朝日新聞デジタルはこの日、「免税販売大手ラオックス」との文言で始まる記事を掲載。家電については、記事中では一切触れていなかった。日経新聞を始め、毎日新聞産経ニュース時事ドットコム47NEWSテレ朝newsなども「免税店大手」「総合免税店」などと報じた。

ラオックスが「家電量販店」から「免税店」と報じられることが増えたのは2015年に入ってからだ。朝日新聞デジタルでは2月の記事に、毎日新聞では6月の記事にそれぞれ「家電量販店」の記述が見られるが、以降は「免税店」として扱っている。

日経新聞では記事のなかで「家電中心の免税店を展開するラオックス」(2014年10月)、「家電・免税品のラオックス」(2014年11月)、「免税店事業を本業とするラオックス」(2015年1月)、「免税店大手のラオックス」(2015年3月)などと、表現を変化させてきた。

ラオックスは2009年に中国の家電量販店大手「蘇寧電器」(現・蘇寧雲商集団)の出資を受け、それまでの家電量販店から総合免税店へと業態を変えてきた。「会社四季報」には同社の特色として「家電量販店老舗」との文字が残るが、既に同社の「国内店舗事業」のうち90%強を、免税売上げが占めるほどになっている。

日本のラオックスで買ったものを、中国全土にある蘇寧電器に持っていけばアフターサースを受けられるなどの、独自のサービスも展開。中国・人民網によると、毎年日本を訪問する中国人観光客およそ500万人のうち、6割がラオックスで買い物をする状態だという。

中国系クレジットカードの普及も後押しし、観光客の「爆買い」で2015年1〜6月期の売上高は、前年同期比2.2倍に成長。ラオックスの羅怡文(ら・いぶん)社長は13日の会見で、上海株下落や人民元切り下げについて「今のところ、全く影響は出ていない」とコメント。中国からの訪日客は「中産階級がメーン。中国は輸出型経済から内需型経済に切り替えている。これからも中産階級はさらに増える」との見通しを示し、中国経済が多少不安定になっても、訪日客の増加は「止まることはない」と述べ、免税店事業の取り組みに意欲を見せた。

なお、ラオックスは自社のホームページで、「家電量販店」ではなく「免税店」と書いている。

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ラオックスは免税店大手
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